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What you can do to avoid medication errors: from the Institute of Medicine.

Hospital Inpatient Care

  • Ask the doctor or nurse what drugs you are being give at the hospital
  • Do not take a drug without being told the purpose for doing so
  • Exercise your right to have a surrogate present whenever your are receiving medication and are unable to monitor the medication-use process yourself
  • Prior to surgery, ask whether there are medications, especially prescription antibiotics that you should take or any that you should stop taking preoperatively
  • Prior to discharge, ask for a list of the medications that you should be taking at home, have a provider review them with you, and be sure you understand how these medications should be taken.

Personal/ Home Care

  • Maintain a list of prescription drugs, nonprescription drugs and other products such as vitamins and minerals you are taking
  • Take the list with you whenever you visit a health care provider and have him or her review it
  • Be aware of where to find educational material related to your medication on reliable web sites


  • Make sure the name of the drug (brand or generic) and the directions for use receibed at the pharmacy are the same as that written down by the prescriber
  • Know that you can review your list of medications with the pharmacist
  • Know that you have the right to counseling by the pharmacist if you have any questions.  You can ask the pharmacist to explain how to properly take the drug, the side effects of the drug and what to do if you experience side effects.
  • Ask for written information about the medication

Ambulatory Care/Outpatient Clinic

  • Have the prescriber write down the name of the drug (brand and generic, if available) what it is for, the dosage, and how often to take it
  • Have the prescriber explain how to use the drug properly
  • Ask about the drug’s side effects and what to do if you experience a side effect


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First, we have chosen to share a video by Consumer Health Choices: Talking With Your Doctor. In it you will see how preparing for you appointment can make a difference.

We have chosen a second video by the National Patient Safety Foundation: AskMe3, to share with you. Here, you learn that there are three important questions to ask your doctor whenever you see him or her.

Finally, we are sharing a series of videos by Dartmouth-Hitchcock:
Self-Advocacy: The Empowered Patient,
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For the complete story, please click here

5 Things to Know

  1. What you need to know in the Hospital
  2. 15 Steps You Can Take To Reduce Your Risk of a Hospital Infection
  3. Selecting Doctors & Hospitals
  4. What to do to avoid medication error
  5. AHRQ Director Helps Consumers Navigate the Health Care System in a New Advice Column on the Web

You've Suffered Medical Harm - Now What Do You Do?

According to a recent article published by ProPublica titled: So You’ve Become a Patient Safety Statistic – Now What? by Marshall Allen there are six things to do….

  1. Get a copy of medical records.
  2. Make sure the incident is reported internally.
  3. If the patient has died, order a forensic autopsy.
  4. Consider calling an attorney.
  5. Meet with the doctor and hospital officials.
  6. Report the incident to regulators, who can investigate.

For greater detail and more important information, please read the full article.